capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process takes are managed and prepared within the allocated time frame and minimise losses to agreed parameters. timesheet deadlines are met and sent to payroll on time. •Ensure constant follow up on customer quotations collecting or delivering repairs in the relevant time •Repairs internal SLA •Daily SLA Report Feedback stock holding is sufficient to ensure turnaround time of repairs are not effective. •Ensuring correct
capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process takes are managed and prepared within the allocated time frame and minimise losses to agreed parameters. timesheet deadlines are met and sent to payroll on time. •Ensure constant follow up on customer quotations collecting or delivering repairs in the relevant time •Repairs internal SLA •Daily SLA Report Feedback stock holding is sufficient to ensure turnaround time of repairs are not effective. •Ensuring correct
that we achieve the agreed targets and turn around times. You'll work closely with our underwriting teams strong sense of ownership • You can manage your own time • You are proactive R5000 - R6000 per month plus
that we achieve the agreed targets and turn around times. You'll work closely with our underwriting teams strong sense of ownership • You can manage your own time • You are proactive R5000 - R6000 per month plus
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols Provide first time client contact resolution where possible Position
advisors Active case/pipeline management Provide first time resolution where appropriate, alternatively doing contact centre schedules and protocols Provide first time client contact resolution where possible Position
provide a resolution within the prescribed turn-around time · Resolution of complaints within bounds of authority
responsive customer service and resolving issues in a timely manner Handle all customer queries and claims efficiently
responsive customer service and resolving issues in a timely manner Handle all customer queries and claims efficiently