We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for
management
Responsibilities:
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for
admin with adjustments on the system
organisational policies and procedures for the Centre. Assist in establishing work schedules and assignments Maintain awareness of general condition of health Centre and work done by service providers. Resolve customer Assist in training and instruct employees in job duties and company policies, or arrange for training to be public areas or reception areas of the Medical Centre In the event of any security related event the procedures as laid out in the care consultants SOP, training manual and job description when assuming the same
registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications Education (CHE). The IIE Varsity College Online Centre in Waterfall (Midrand) has a vacancy for a Senior the students who are registered with the Online Centre as per the batching timeline to allow for prepacked Invigilator training process and ensures that Invigilators are informed of, and trained on, any changes registered with the Online Centre who have selected the campus as their exam centre. Prepares all the assessment
and professional stock, troubleshooting (but not training), product spotlights and general value adds.
collaborating with peers and receiving both formal training as well as day-to-day mentoring from your manager supportive work environment – employees are at the centre, we value every individual and support initiatives