ROLE PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support Automation. The VIP Support Engineer will proactively check the health status of VIP hardware, software resolved. ROLE REQUIREMENT Pro-actively managing VIP's on the Vodacom campus regarding hardware, software request or incident. Provide first line support for VIP's facing challenges and try and resolve on first call Information: Have a detailed track record of supporting VIP's Must be available on call at all hours, if and when
the Payroll for multiple companies • Overseeing of VIP processing and payslips completed by clerks in training payroll system • Manage the effective use of the VIP system • Assist IT with payroll system updates as the Payroll for multiple companies • Overseeing of VIP processing and payslips completed by clerks in training payroll system • Manage the effective use of the VIP system • Assist IT with payroll system updates as the Payroll for multiple companies • Overseeing of VIP processing and payslips completed by clerks in training
Skills Proficient on Xero, Pastel Evolution and Sage VIP Payroll Time Management Attention to detail Microsoft
monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible for Analyse and resolve problem tickets. Experience with VIP and End-user support. Experience with technical documentation
advance knowledge of Peopleware, Sage 300 People or VIP payroll systems Strong MS Office Suite experience
advance knowledge of Peopleware, Sage 300 people or VIP payroll systems
· Fully computer literate in
advance knowledge of Peopleware, Sage 300 People or VIP payroll systems Strong MS Office Suite experience
experience in Payroll Administration & processing VIP Premier Experience and relevant certificates essential
experience in Payroll Administration & processing VIP Premier Experience and relevant certificates essential