join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will to legal collections, ensuring a positive customer experience while successfully collecting outstanding outstanding debts. This is a great opportunity to build a career in the legal collections industry with a reputable calls from customers regarding their outstanding debts - Provide empathetic and professional assistance in a timely manner - Meet individual and team collection targets to contribute to the overall success
join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will to legal collections, ensuring a positive customer experience while successfully collecting outstanding outstanding debts. This is a great opportunity to build a career in the legal collections industry with a reputable calls from customers regarding their outstanding debts - Provide empathetic and professional assistance in a timely manner - Meet individual and team collection targets to contribute to the overall success
culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance agreed attrition thresholds • Achieve total collections against set client targets • Attain a minimum regulations, and information security standards • Collect and provide data required for various audits • advantage. • 3 – 5 years of work experience in a Debt Collection Environment • Knowledge of the function, process
negotiation skills with regard to finance debt collection matters. Salary will be market related plus
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background in Customer Service, Financial Coaching, Debt Management. Overview and Requirements: 2 to 3 years
background in Customer Service, Financial Coaching, Debt Management. Overview and Requirements: 2 to 3 years
sub-contractor invoices ● Arranging collections ● DHL – switchboard ● Customer collections Desired Experience & Experience in courier companies – booking of collections and deliveries ● Good communication skills ●
through out the day if collections have been done Handling the 3rd party collections All queries are to be a shipment, Tracking of collections and what time drivers will be collecting, Damages, Customer complaints