improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
and manage your work record via regular time and ticket/ task time entries. Provide guidance and training
applying SAP Notes. • Logging and managing SAP tickets / calls. • Strong knowledge of SAP systems and
applying SAP Notes. • Logging and managing SAP tickets / calls. • Strong knowledge of SAP systems and
challenges for clients in the form of assigned support tickets, service requests or projects, Install, implement
of the Payments Platforms. Responding to SNOW tickets – Ownership of the incident until resolved. Working
degree in Computer Science or related fields is your ticket to ride. And while knowing your way around DNS
on your networking skills, this is your golden ticket to join the high-stakes world of cutting-edge technology
(Wagering Software Moving events, archives, pending tickets etc) Smarttrack, livechat account creation, management