the call centre, contributing significantly to our overall success. Operational Call Centre experience of operational management experience in a Call Centre environment.
Skills &
Carrying out of necessary communication measures and training Reporting on requirements and suggestions for – Operations systems ( Windows, Linux ), Data Centres, Networks, Databases, Web technologies, Cloud technologies and verification processes Capable of providing training as a subject matter expert (SME) and provide input
guidance and support to IT team members Mentor and train new IT support staff; Communicate job expectations Informing Others, Staffing, Problem Solving, Data Centre Management, Developing Budgets, Coordination, Strategic
Introduction You will manage the technical department, training academy and ensure the correct level of product Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and of Technical Services Management experience of Training Academy Management experience of Internal Technical
Introduction You will manage the technical department, training academy and ensure the correct level of product Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and of Technical Services Management experience of Training Academy Management experience of Internal Technical
You will manage the technical department, training academy and ensure the correct level of product knowledge areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions Detail Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and Management of Technical Services Management of Training Academy Management of Internal Technical Systems
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all status of the development plan back to the vendor Training and up-skilling of partners Development partner presales resources of partner Training on vendor sales tools Training on vendor processes and systems level of partners Involving partners in vendor training and events Ensure operational excellence of vendor
in an automated toolset environment Training: • Systems training (specifically MS Enterprise Project Portfolio Project Management) or equivalent • Computer training (specifically MS Project and MS Office) • Project
related IDOC error analysis Adhoc onsite user training Inventory analysis, & reporting Review EWM
Manage development of ERP and BI Tool related training and implementation material