Purpose of the job:
Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention. Assist, supervise work with the Sales Tea
Purpose of the job:
Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention. Assist, supervise work with the Sales Tea
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
with little supervision
EDUCATION, QUALIFICATIONS
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial risk mitigation strategies. Improve and deliver training programs to educate employees about compliance
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
functions:
Good G
general practices are aligned with delivery of training
related experience Selling skills; customer related training Desirable: Experience working with sports nutrition
experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry Responsibilities: Training coordination. Compiling and preparing training material. Conduct new hire training. Conduct Conduct refresher training. Coaching. Align training with required KPI. Subject matter expert. Requirements: Experience training staff in a call centre environment. Experience in a BPO outsource call centres servicing Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus