Responsible for providing presales technical support and service to customers of the Company. Works with for their customers. Provide pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES service to customers of the Company Generate and provide bill of materials as requested by the sales staff Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end users
Support Technician You will be at the forefront of providing effective and efficient technical support to both comprised of professionals from diverse backgrounds, providing an excellent support system for professional development successfully grow your career in IT. Technical Support Provide timely and effective technical support to end-users Ensure technical assistance is provided to key clients and employees. Provide afterhours support where and updates. Provide effective installation, configuration, maintenance, troubleshooting, and training on relevant
and successful project outcomes. Training and Support: Provide training and support to staff on RPA and
at their Companies Premises whenever required. Training at External Clients Sites Must be willing to work and funeral Risk Insurance training at External Clients Sites. Scenarios Train & support in terms of of functionality and configuration, as well as provide an induction to new IT software team members. Work
effectiveness and adequation to the farmer needs.
enhance customer experience and profitability. Provide input into to the documentation, formalisation and comparison of the to–be process performance. Provide and identify opportunities for optimisation improvements inputs are provided to changes are reflected on appropriate Absa supporting and training documentation procedural manuals, job aids, quick references and training material to ensure the logics and to ensure that that the manuals support the changes. Provide input to training of users on development, improvements
specialist and departmental systems and processes. Provide specialist input and recommendations to improve support required from area of specialization is provided to enhance performance. Cost Containment Support maintained within the research library. Provide advice and / or training as required. Maintain, develop and accreditation. Network Key Relationships Engage with and provide support to the established network of internal resources and partners. Specialist support to projects Provide Specialist expertise and ensure best practice related
alarm training certificate) Video technician specialist (with expect video and access training) An Important
department and non-technical members of the team to provide accurate information regarding how an application cases/scenarios, conduct user acceptance testing and train the trainer/user, and support change management waste, rework, identify risks, issues
department and non-technical members of the team to provide accurate information regarding how an application cases/scenarios, conduct user acceptance testing and train the trainer/user, and support change management reducing waste, rework, identify risks, issues Provide vendor advice on storage area network (SAN) connectivity