Architect is a pre-sales role and is responsible for providing technical solutions to new & existing mining a Pre-sales role, the solutions architect will provide any technical assistance and guidance during the includes change of scope updates Internal product training of business unit and assist relevant sales teams and external clients to, amongst other outcomes, provide timeous and effective feedback on requests or proposals cross-skilling and knowledge sharing Responsible for training sales and technical staff on products on a quarterly
objects. - Documentation and Training: - Prepare user manuals and conduct training for business process owners - Go-Live Support: - Prepare for go-live and provide post-go-live support. - Client Interaction: - Engage Troubleshooting and Support: - Troubleshoot system issues, provide support, execute necessary changes through configuration - Support the functional team with issues and provide solutions-based approaches.
specialist and departmental systems and processes. · Provide specialist input and recommendations to improve support required from area of specialisation is provided to enhance performance Cost containment: · Support maintained within the research library. · Provide advice and / or training as required. · Maintain, develop, accreditation Network key relationships: · Engage with and provide support to the established network of internal and partners Specialist support to projects: · Provide Specialist expertise and ensure best practice related
You will play a crucial role in training their Conversational AI to understand user inputs effectively responsibilities will include managing the processes of training, testing, and optimizing our Conversational AI's dynamic field. NLU Training, Testing, and Optimization: Manage the processes of training, testing, and optimizing creating, curating, and analyzing datasets and training machine learning models within the Conversational
industry Training Revenue Assurance and Fraud Technology Training Standard desktop systems training – Microsoft Telecommunications technology training would be advantageous Audit training advantageous Data science and
is part of the Hexagon Group, a leading global provider of information technologies that drive quality meetings with the Monitoring Segment. Key TASKS : Provide both on and off-site technical support and consultancy and assist in demonstrations and/or evaluations. Provide practical usage Monitoring workshops and maintain and quotations are input into SFDC and the OQT Provide weekly reports on current status using SFDC Liaise all related issues. Utilise SFDC support tool to provide continuity of and archiving of support cases. Be
testing, and support go-live activities
- Provide post-go-live support, troubleshoot system issues
maintain functional documentation and conduct training sessions
Requirements:
documents and perform internal testing.
- Provide post-go-live support and handle tickets and tasks
in the preparation of user manuals and conduct training sessions for business process owners.
- Identify
maintain documentation, including user guides, training materials, and product specifications, to support
analysis Developing multiple creative solutions Providing professional advice/opinion Communicating job presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying need, scheduling