year’s quality management experience in a Call Centre environment to join their team on a 3 year contract including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other support (both inbound and outbound).
mobile phones and assist them in using the various services and products offered Drive brand loyalty through adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for a general IT/admin person to join our headoffice in Boksburg. We are specialists in and telephone system for all branches Log calls to service providers for all the IT related issues Repair
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working debit order processing, payment and switching services, card personalisation and issuance, credit management provide person-to-person payments and value-added services to the consumer market. The successful candidate standard of service and compliance and to troubleshoot problems relating to our service offering. The unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations resolving complex technical issues within the defined service level agreements Managing escalations efficiently
As the Project Manager for Operations in Fund Services, you will play a pivotal role in overseeing division-impacting Cape Town that services clients all over the world. They focus on providing a service that is both reliable
Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do: