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Account Service Management Senior Advisor Jobs in South Africa - Page 2

Jobs 11-20 of 4176

It Service Delivery Manager

Central Johannesburg

of Project Management Methodology

  • ITIL Framework / knowledge (Incident Management, Problem Management Management, Change Management, Service management)
  • Process Specific Skills:
    Service Delivery is vital
  • Working knowledge of functional environment
  • Client stakeholder management
  • Strong verbal and written communication communication skills
  • Strong customer service orientation ability to connect with global customers and work


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  • Service Delivery Manager

    Johannesburg  Market related

    the principal point of contact within assigned accounts, assuming responsibility for the timely submission monthly service / project reviews and identify opportunities for cross-selling alongside the account manager

  • Attend partnership with the designated account manager to provide consistency within the account
  • Work closely with with our Account Directors forming virtual client teams to manage their clients account, ensuring on-time renewals
  • Manage service level agreements with both internal and external customers and monitor service delivery


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  • Manager: Financial Services

    Paarl  800 000 Annually

    affordability calculators
    Credit management
    Customer experience
    Manage risk/optimisation/acquisition


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    Technical Service Manager

    South Africa

    ain strong relationships within the technical services team

  • Plan and implement jobs
  • Help scope, goals and deliverables
  • Collect and manage budget, allocate project resources, create a schedule as problems and solutions
  • Implement and manage change when necessary to meet project outputs
  • Evaluate immediate plans and objectives of the Technical services department
  • Maintain accurate records of


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  • Change & Services Introduction Management

    Gauteng  Market related

    sector is looking for a Change & Services Introduction Management

    6 months contract opportuni users of Operational Technology solutions and services within Global IM for the various sites and regions governance

    Familiarity with IT monitoring and management tools such as Nagios, SolarWinds or similar platforms infrastructure

    Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy ticketing systems like ServiceNow for incident management is also valuable

    A bachelor's degree


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    Service Portfolio Manager Dunkeld

     Business Capital GroupSouth Africa

    in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed business stability Manage 3rd Party escalation 2-3 years' direct experience in managing IT systems from channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite


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    Senior It Manager

    Johannesburg  Market and Experience related

    operational technology, information management, as well as reliable service to the business.
    The incumbent evaluating the effectiveness of solutions and services delivered


    Key Performance Areas:
    service delivery
    Review the companys technology landscape
    Management IT projects
    Apply technology to enable data into actionable insights
    IT/OT asset management
    Cultivate productive relationships with


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    Senior It Manager

    Johannesburg  800000 Annually

    and manage the IT infrastructure team, providing guidance, mentorship, and performance management.

  • Design solutions, with a strong emphasis on Azure cloud services.
  • Ensure the security, availability, and IT disruptions.
  • Manage vendor relationships, contracts, and service level agreements (SLAs) related related to infrastructure services.
  • Monitor infrastructure performance, identify areas for improvement experience in IT infrastructure management, with a strong focus on Azure cloud services.
  • Proven leadership


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  • It Software Development Solutions External Client Service Account Manager

     FreerecruitHyper By The Sea

    Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release


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    Senior Service Desk Agent Cape Town

     ExlCape Town Region

    Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining


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    Average Annual Salary

    for Account Service Management Senior Advisor jobs in South Africa
    R 667,800

    No. of Jobs added in the last week

    for this search.
    674