Management, Problem Management, Change Management, Service management)Process Specific Skills:
Service Delivery is vital
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op support, guidance and assistance to users of Operational Technology solutions and services within Global IM networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
Field Service Engineer to join them on a permanent basis IT / Finance Responsibilities Assist users with Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational on End User Devices Troubleshooting application issues including MS Teams and MS Office Escalating issues that cannot be resolved timeously Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your systems and services to clients across various markets and services, including specialized assistance related
What you’ll do:
Scorecard implementation
Design/introduce affordability calculators
Credit management
Customer experience
Manage risk/optimisation/acquisition
Ensure statutory compliance
Risk strategy fraud
Segmentation
Skills & Experience: <
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
ain strong relationships within the technical services team
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
the mining sector is looking for a Change & Services Introduction Management
6 months contract support, guidance and assistance to users of Operational Technology solutions and services within Global IM networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy