Head of IT Service Management (ITSM) who will be responsible for leading and managing the IT service service management functions within the organization. This role involves overseeing the design, implementation and maintenance of IT service management frameworks and ensuring that IT services meet the needs of the closely with various stakeholders to align IT services with business goals, drive continuous improvement Strategy
coordination of corporate performance reporting and performance information management.
Functions
Functions relating to the coordination of corporate performance reporting entail collation of relevant
Activities related to performance information management entail reviewing of the integrity of the technical technical indicator descriptors, alignment of the corporate plan to targets, reviewing of quarterly milestone and reporting of service level standards, attending to queries related to corporate performance reporting
field
accordance with service level requirements.
Minimum
supporting IT services to large organisations
Operational Planning and Management
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
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dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to play a critical improve and strengthen the customer's perception of service quality, through dedicated support expertise, and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4 with Continuous Service Improvement, Resource and Capacity Management, Operations Management and Escalation
The client services manager will form part of the dedicated team based at the Client's offices in Vanderbijlpark Vanderbijlpark. The client services manager will be accountable to identify savings opportunities, implement cmmercials with all stakeholders Client Relationship Management Fully understand the client's business and identify conjunction with the client to meet specific client needs Manage client relatinships with key decision makers within client's needs throughout the Company People management Jintly responsible to appropriately staff the
a 12-Month Contract where you will effectively manage the IT PMO function by ensuring all projects adhere quality decision making and efficient resource management. Key responsibilities include standardizing project providing documentation and guidance on Project Management practices, and establishing metrics to measure Certification from the Project Management Institute with 4-5 years Project Management experience which must demonstrate Project Governance / Compliance by – Ensure Project Managers (PMs) are consistently utilizing the proper PM
/>The Employee will work as a Procurement Officer and scope of work will include, but are not limited from vendors and suppliers to team members and managers