troubleshoot all Cisco network technology LAN, WAN, WLAN, Voice, etc ➢ Monitor network performance ➢ Maintain network incidents to be reported of your shift and carried over to next shift ➢ All TRUNK Links that went down and – start specializing in routing and switching; Voice, Wireless or Data Centre ➢ 5 Years experience in awareness of the customer needs and expectations and the fulfillment of the customer needs and requirements ➢
documenting of software specs and needs. Examine and record the needs of software users. Perform research guides and manuals. Create programming scripts as needed to improve the operation, interoperability and/or Knowledge, Skills and Attributes: Responsible for IPT Voice and Analog Gateways, maintenance, upgrades, refresh Python (advantage) Systems Integrator, SDLC, IPT, Voice, Analog Gateway, Cisco, C#, Asp.net, MVC, Bootstrap
and working practices. Networks and technologies Voice and data Installations, Maintenance and callouts
experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators
primary point of contact, understanding client needs, facilitating communication, and driving client support and troubleshooting assistance to clients as needed.
Client Feedback and Advocacy:
Gather
Advocate for client needs and priorities within the company, ensuring their voices are heard and addressed
others – focus on functional skills – identify needs and source solutions Individual performance management INFOR wms KNAPP Sortation (desirable) Cognos BI Voice Console SAP Retail MS Office (Excel VBA knowledge
closely with sales and marketing to grasp client needs and challenges. Partner with the product team to Be the voice of the customer, helping to elevate the overall customer experience. What you need: Bachelor's
closely with sales and marketing to grasp client needs and challenges. Partner with the product team to Be the voice of the customer, helping to elevate the overall customer experience. What you need: Bachelor's
closely with sales and marketing to grasp client needs and challenges. Partner with the product team to Be the voice of the customer, helping to elevate the overall customer experience. What you need: Bachelor's
Champion the needs and perspectives of users throughout the product lifecycle, ensuring their voice is heard Empathetic and passionate about understanding user needs. Innovative and open to new ideas and approaches