Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
ain strong relationships within the technical services team
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite with a solid understanding of technology and associated security risks. R800K P/A
Management Consultant to join our client's team. As an SAP Project Portfolio Management Consultant, you will
is seeking an experienced Senior Sage Intacct Consultant to join our dynamic team. This full-time hybrid training, and supporting financial modules of Sage Intacct Cloud financials ERP solution. The successful client satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product go-live support. Deliver exceptional customer service, promptly addressing client queries and concerns Intacct Consultant and maintain accreditation. 3 years of experience as an ERP or Financial Systems Consultant