has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Centre or Customer Support Management role Extensive experience in managing a team within a call center and software. Basic understanding of IT service management principles (ITIL certification is a plus). Duties high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and effectively with customers, team members, and senior management. Collaborate with other departments to ensure
is an authentically African and globally wired management consulting firm specialising in all major industries that enable Africa's development. The Engagement Manager leads the day-to-day planning, execution and delivery delivery of client projects whilst managing scope, quality, schedules and budgets, as well as guiding results. Overall, the Engagement Manager is responsible for managing clients' expectations of projects communicates project risks and find mitigations for them. KEY RESPONSIBILITIES Client Solution Understands client
Centre or Customer Support Management role
Candidates must have extensive experience in formulating sales force incentives, utilising their superior analytical reporting and analytics at different levels of the sales organization within the stated regions. Support Implementation of ‘Sales Territories' on ‘Cluster Level' in collaboration with the Sales Organization - Integration ‘Incentive Setup' – provide results for ‘Global Sales Awards' within the business unit. Support and drive Health / IT 5 Years of experience in Project management / Analytics Experience in Healthcare Sector (nice
certifications and ensure they remain current.
Systems: IT Project Manager Responsibilities: Responsible for running day-to-day management of projects through-out support business goals in collaboration with senior management and stakeholders Develop full-scale End to End members to support Project Management mandate, Formulate Project Management Policies and practices to undertaken To manage and give direction to the team processes. Prepare budgets and manage costs of projects needed to achieve project goals Set and continually manage project expectations with team members and other
limited to CISC and EXCO as per DOA.
Set up and manage the overall programme governance, creating realistic
resolving project conflicts.
- Prepare and manage the subsidy budget, application process and the
governance, applying industry best practices in
managing the project activities and creating realistic
programme
objectives for a successful programme, manage communication channels with
stakeholder groups
operations team and manage
multiple and simultaneous inter dependencies end-to-end and manage the project
We require a senior PM with strong skills in managing complex projects with multiple moving parts and be a motivated; skilled and experienced Project Manager to work on a high energy, fast paced program of for building and managing the relationship with the business areas of accountability within the IS Customer Programme
Responsible for highlighting and managing risks and issues of projects within the IS Customer of projects back to the IS Customer Programme Manager
Responsible for building a relationship
requires Project Manager to be based in Mokopane / Limpopo with; Degree in Project Management PMI Certification years previous working experience as a Project Management in the Mining industry Valid driver's license Medically fit Strong work ethic Degree in Project Management PMI Certification (CAPM, PMP) Technical knowledge years previous working experience as a Project Management in the Mining industry Valid driver's license
and roll-out of company projects. The Project Managers role is to ensure successful project delivery
feasibility.
To act as the bridge between management and the teams tasked with the actual execution
Use appropriate verification techniques to manage changes in project scope, schedule and costs.
management for information and / or resolution as needed.
Manage the relationship
client and all stakeholders.
Perform risk management to minimise project risks.
Ensure regulatory