technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Assisting in new product development together with the Sales and quality related assistance will form part of the job description. Assisting in Project Planning: Identifying potential risks to the project and assisting in the development of mitigation strategies. Quality
high standards throughout the group. Technical assistance via Remote support and/or telephone Receiving ensure equipment is installed by technical staff Assist in project planning and IT equipment requirements Arrange and plan equipment moves for departments Assist Tech support on queries and solutions on problems frames and accuracy Working overtime when needed Assist in asset tracking Reporting any network errors problems that influence incompletion of duties Assisting in annual / monthly stock take Report any escalations
volume, regression, and user acceptance testing. Assist with the analysis of business requirements and to ensure a structured approach during testing. Assist regional payment system participants with market final approval for implementation of the solution. Assist with the compilation of user and training manuals
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks IT Degree between development and support environments Assisting with the business case Planning and monitoring
client sign-off – Assist when needed in pitches and client presentations – Assist the team of designers
methodology.
Duties:
servers. Perform equipment repairs if required. Assist in moving and setting up workstations, servers peripherals, including basic networking support. Assist in administration and maintenance of AD accounts