client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). workflows, and required adjustments as needed. Assist in building and maintaining internal technical
to the CEO, the Executive Manager for Corporate Services' principal functions are the development of a effective strategy for all transversal corporate service functions and leading the delivery of TASEZ's strategic with the overall Strategic Plan. The Corporate Service Exec will have the ability and experience to motivate together with management of information and IT systems Risk Management and the PR/Marketing management. Provide medium and short-term plans for the Corporate Services Division to support the strategic objectives of
a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement.
Responsibi >
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off incidents and problem reports regarding the systems and assist with problem resolution Ensure required maintenance channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite understanding of technology and associated security risks. R800K P/A
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your systems and services to clients across various markets and services, including specialized assistance related
What you’ll do:
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA Identifying and anticipating risks within projects and escalating such risks Solving complex industry specific
ain strong relationships within the technical services team
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent Identifying and anticipating risks within projects and escalating such risks Solving complex industry specific
the mining sector is looking for a Change & Services Introduction Management
6 months contract support, guidance and assistance to users of Operational Technology solutions and services within Global IM networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
is on the search for a Cloud Engineer (Database Services) to join their team and to work with world class of cloud configuration/s