performance and processes to deliver excellent customer service. Requirements: Grade 12 (Matric) Certificate
experience as a receptionist or in a similar customer service role - Familiarity with switch boarding and range of industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing
experience as a receptionist or in a similar customer service role - Familiarity with switch boarding and range of industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer •Place purchase order with product competency with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
Description How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of order confirmation of commercial terms to the customer •Place purchase order with product competency with confirmed delivery date to customer •Attach documents to SAP (customer email and purchase order confirmation) pre-established standards and policies to achieve customer satisfaction •Monitors and resolves order issues Profile How You'll Make an Impact •On receipt of customer purchase order, process order confirmation of
quotes, updating budget etc.
ensuring orders are processed on time, and updating customer databases.
Your communication skills should
youll be communicating with customers and ensuring that the high level of customer satisfaction is upheld
including loading short term contracts, requesting ICT services and submitting claim forms
Execute university students and members of the public, clients, customers on a daily basis Render assistance and referring professionals
Communicate and liaise with external service providers as and when required
exhibitions: quotes, updating budget etc. Updating the Customer Database, liaising with Logistics Attend both above and prepare for meeting Customer Complaints Responsible for Customer complaint registration Create acceptance by customer or notice by sales Create and maintain Shipping Instructions Create New Customers on Syspro Syspro Update/maintain Customer profiles on Syspro Load requisitions – travel expenses and general administration
exhibitions: quotes, updating budget etc. Updating the Customer Database, liaising with Logistics Attend both above and prepare for meeting Customer Complaints Responsible for Customer complaint registration Create acceptance by customer or notice by sales Create and maintain Shipping Instructions Create New Customers on Syspro Syspro Update/maintain Customer profiles on Syspro Load requisitions – travel expenses and general administration