- Build the required support systems and service skills to capture the aftermarket sales associated competitive pricing on all Process & other related Process equipment / plant.
- Determining Resolve customer complaints regarding sales and service.
- Confer with support staff and / or potential detailed knowledge of the companys products or services
- Research competitors, including marketing Provide ongoing support and training to direct and indirect sales / service staff.
- Attend and interact
monthly basis • ensure high levels of customer service levels both in store and through online mediums effectively to senior management • Facilitate the training and development of employees to ensure correct
monthly basis • ensure high levels of customer service levels both in store and through online mediums effectively to senior management • Facilitate the training and development of employees to ensure correct
self-build and Bitstream teams with regards to service delivery.
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Key Performance
assistance. Â Reporting, Training and Onboarding:
self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field escalation support. IRSP assistance. Reporting, Training and Onboarding: Weekly and Monthly reports for Escalations: Escalations tracking and insights. Service Delivery engagement.
the Register vs. ESS logged leave Training & Mentoring Training and Mentoring of all Learnership/New skills Meticulous and organized Strong client service focus and good telephone etiquette Must be able
company's technical products and services and you should be able to relate this knowledge in a way that is
goals and should have excellent sales and customer service skills.
Key Responsibilities
company's technical products and services and you should be able to relate this knowledge in a way that is goals and should have excellent sales and customer service skills. Key Responsibilities Develop and implement interested in off-grid solar solutions. Provide ongoing training, guidance, and support to sales representatives Bachelor's degree in Engineering, Renewable Energy, or related field. Matric Experience : At least 3 - 4 years'
and platform Values added services (VAS). Take responsibility for training the sales teams inside the
existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve
Develop revenue from our clients new products and services, thereby increasing our clients share of wallet
elevate our client as the partner of choice for services in Africa and the Middle East.
Key
selling Corporate and Enterprise WAN Solution and services including layer 2, layer 3, IP and SDWAN
Account Management