Qualification Matric Certificate 3 years of Customer Service experience 1 year of Supervisory experience through excellent customer service and sales process management within the telesales department Support Company's Ensure all customer queries and requests are handled professionally and timely to achieve customer satisfaction to company policy to ensure correct billing and customer satisfaction Ensure effective communication of
Qualification Matric Certificate 3 years of Customer Service experience 1 year of Supervisory experience through excellent customer service and sales process management within the telesales department Support Company's Ensure all customer queries and requests are handled professionally and timely to achieve customer satisfaction to company policy to ensure correct billing and customer satisfaction Ensure effective communication of
Qualification
- Provide product information, address customer queries, and guide them through the sales process
process.
- Collaborate with other departments to ensure smooth order processing and fulfilment.
customers.
- Provide regular updates on progress as
well as challenges.
- Gather feedback from customers to understand their satisfaction and areas for
feedback to relevant teams for continuous product or service enhancement.
- Travel to various sites to
relationships with customers, and implementing effective sales strategies in the Food Services segment.
internal departments on processing requests. Build relationships with internal departments to ensure superior service is offered to clients. Keep up to date with competitor products and service offerings as well as industry developments. Ensure that customers' queries/disputes are resolved in an efficient experience in a similar environment Financial Services/Health industry knowledge Excellent oral and written a true passion for the industry Excellent customer service skills Ability to work with minimal supervision
internal departments on processing requests. Build relationships with internal departments to ensure superior service is offered to clients. Keep up to date with competitor products and service offerings as well as industry developments. Ensure that customers' queries/disputes are resolved in an efficient experience in a similar environment Financial Services/Health industry knowledge Excellent oral and written a true passion for the industry Excellent customer service skills Ability to work with minimal supervision
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new Investment within area of specialisation Drive customer-centricity - Continually increase understanding satisfaction and service delivery - Maintain a high level of impact on other departments to support improved
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Prepare Quotes clients. Liaises between other departments and the client to provide the service most suitable to the client's Sales team to assess the progress of the various departments. The Sales Coordinator may also be required to our customer database and inputting sales orders; coordinating mailshots and scheduling customer demonstrations
scents for the South African market, facilitating customers to connect with brands on an emotional level We for developing new leads, communicating with customers, understanding their needs, ensuring a smooth able to close sales, meet targets and provide customer care to current clients. To be successful as an should be able to build instant rapport and achieve customer satisfaction. A top internal sales representative targets. Communicating with customers, making outbound calls to potential customers, and following up on leads