the following vacancy to be filled. We service customers nationally and are looking for experienced individuals KPI's to be met. Utilize all vehicles to ensure customer requirements are being met and liase with Maintenance loads are profitable. Liasing with clients and customers on return loads. Managing and assigning trucks Communicate with customers to minimise delays and record accessorials in cases of customer delayrs. Monitor Monitor monthly customer KPI's Represent the Company in a positive way by producing the core Values of the
package handling, timely deliveries, and excellent customer service. This position requires strong organizational support to ensure a high level of performance and customer satisfaction. Conduct regular performance evaluations with other departments, such as logistics and customer service, to streamline operations. Monitor and delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries, concerns, and requests. Monitor customer feedback and implement improvements to enhance service quality
package handling, timely deliveries, and excellent customer service. This position requires strong organizational support to ensure a high level of performance and customer satisfaction. Conduct regular performance evaluations with other departments, such as logistics and customer service, to streamline operations. Monitor and delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries, concerns, and requests. Monitor customer feedback and implement improvements to enhance service quality
ensuring that parts are readily available for customer sales, service repairs, or internal use. By coordinating the balance between optimal inventory levels and customer satisfaction. His efforts contribute to the smooth of spare parts, ensuring inventory levels meet customer demand without excessive surplus. Implement and handled timeously. Goods dispatched: Ensure that customer orders are picked daily, packed securely, labelled order to ensure that deliveries are made to the customer on a correct and first-time basis. Train and supervise
and principals, import/export legislations and customs regulations, economic evaluation and financial responsibilities will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures); Ensure customer satisfaction levels are maintained; Managing ETA's from Suppliers to Customers; Drive Establishing sound trading relationships with all customers and suppliers; Ensuring sound management and control
and principals, import/export legislations and customs regulations, economic evaluation and financial responsibilities will be: Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures); Ensure customer satisfaction levels are maintained; Managing ETA's from Suppliers to Customers; Drive Establishing sound trading relationships with all customers and suppliers; Ensuring sound management and control
working conditions for staff. Preserve customer and customer relationships. Provide operational conditions obtaining results. Ensure the market presence (customer customers), attesting the conditions and performance compatible with the needs of the company and its customer. Perform routines of People & Management, among others. Strictly comply with all company and customer procedures, standards and specifications. Demonstrate
working conditions for staff. Preserve customer and customer relationships. Provide operational conditions obtaining results. Ensure the market presence (customer customers), attesting the conditions and performance compatible with the needs of the company and its customer. Perform routines of People & Management, among others. Strictly comply with all company and customer procedures, standards and specifications. Demonstrate
Responsibilities
Customers
Identify and develop potential, sustainable customer relationships
Respond to customer enquiries / complaints
Lead in engagements and strategic customer interfaces
policy and local requirements.
Existing customer retention & continued patronage.
Timely
Timely & amicable settlement of customer issues
Alignment of Country RFR plans with country/regional/global
of quality, service excellence (for internal customers), flexibility and cost consciousness
Develop
on key accounts Coordinate freight movement and customs clearance of air / sea import cargo Administration and process debtor's invoices Co-ordinate the customs clearance of bond store cargo Service clients to management system Comply with the requirements of the Customs Accreditation System Experience 3 years import Röhlig-Grindrod offices – dedicated to customer portfolio. Full dedication to customer when onsite and offsite. Own