combination of education and experience in customer service and parts counter sales (automotive, engineering correct part via company system according to customer's needs. Ensures that the correct information (part (part, price, and lead time) is quoted to the customer. Managing and minimising credit notes. Follows of available parts WIP management. Adherence to service level agreement requirements. Ensures accurate processed for component claims and service jobs Effectively managing customer expectations. Maintains critical
Customer service orientation - Able to handle a demanding customer environment. • Good problem-solving handle pressure. • Customer service orientation - Able to handle a demanding customer environment. • Can Operations background would be a distinct advantage. Servicing & Sales, International Trade principles & application of revenue generating charges • Company Standard trading conditions and liability limitations • & Negotiation skills - intermediate • Client/service orientation. Situation analysis & problem solving
construction projects. They furthermore stock and sell standard aluminium profiles like angles, flats, tubes, sales and profit by expanding sales volume, the customer base and market share across various market segments replenishment, sales, internal and external customer service, operations, administration, pricing tactics Champion a culture of excellence in customer service and ensure that customer satisfaction is prioritized and • Implement customer feedback mechanisms and use insights to continuously improve service delivery. •
Source rates from service providers depending on the services requested by the customer (shipping lines to customers. Opening, maintaining, and finalisation of shipment files. On boarding of customers onto Ensuring that all customer documentation received is accurate, complete and per company standards and templates bookings with shipping lines and send details to customers. Send transport instructions to the transporter dates and keep customer informed. Confirm packing address with customers. Ensure customers complete clearing
Source rates from service providers depending on the services requested by the customer (shipping lines to customers. Opening, maintaining, and finalisation of shipment files. On boarding of customers onto Ensuring that all customer documentation received is accurate, complete and per company standards and templates bookings with shipping lines and send details to customers. Send transport instructions to the transporter dates and keep customer informed. Confirm packing address with customers. Ensure customers complete clearing
Build and maintain strong customer relationships. Set and uphold quality standards. Manage assets, machinery challenges and leverage growth opportunities. Address customer and employee satisfaction issues promptly. Share opportunities, and needs. Adhere to high ethical standards and comply with all regulations and applicable 1993. Strong analytical, problem-solving, and customer service skills. Must be detail-oriented with excellent
optimizing efficiency, and maintaining the highest standards of safety and quality. If you have a passion for coordinate the client site, transportation and customer services activities • Supervise team members • Supervise and space bookings • Maintain health and safety standards within your work area • Coordinate and execute instructions • Effective dispatch planning as per customer requirements • Identify and report problem areas on all levels within the organization and with customers Computer literate and excel proficiency Knowledge
Build and maintain strong customer relationships. Set and uphold quality standards. Manage assets, machinery challenges and leverage growth opportunities. Address customer and employee satisfaction issues promptly. Share opportunities, and needs. Adhere to high ethical standards and comply with all regulations and applicable 1993. Strong analytical, problem-solving, and customer service skills. Must be detail-oriented with excellent
optimizing efficiency, and maintaining the highest standards of safety and quality. If you have a passion for coordinate the client site, transportation and customer services activities • Supervise team members • Supervise and space bookings • Maintain health and safety standards within your work area • Coordinate and execute instructions • Effective dispatch planning as per customer requirements • Identify and report problem areas on all levels within the organization and with customers Computer literate and excel proficiency Knowledge
detail and customer service. You will require the ability to build good relationships with customers and suppliers clients Produce and maintain work of an acceptable standard. Observe all safety and company rules and requirements requirements of Online Trucks and the customer at all times Skills Must be able to operate and understand rules and requirements of Online Trucks and the customer at all times Good communication skills Safety/security to work to accommodate the requirements of the customer and is, therefore, obligated to work flexible