leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
Drake International A long-standing, well-established tour guide operator is looking for a qualified and experienced individual to join their team. Based in Seaview Requirements: Matric Valid Driver's License and own car MS Office literate Min 5yrs travel coordinating experience in the hospitality/t
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operational governance, excellent customer experiences and service standards, as well as building strategic to ensure great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for providing specialised analytics, and project services and support to enable the hospitality roadmap offerings (including F&B and rooms), and monitor customer experiences and feedback across business operations requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality
resident in Kinshasa?
Do you have hospitality sales and marketing experience?
Do you have a min
min of 3 years management experience within sales and marketing?Are you passionate about the science of
experiences for our guests. As the Hotel Director of Sales and Marketing, you will play a vital role in driving
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operational governance, excellent customer experiences and service standards, as well as building strategic to ensure great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for providing specialised analytics, and project services and support to enable the hospitality roadmap offerings (including F&B and rooms), and monitor customer experiences and feedback across business operations requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality
Creativity
Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual
quotations for all requested services
Make reservations for all requested services
Acknowledge and
respond to written requests from agents
Maintain communication with agents regarding reservation status
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
negotiation skills with suppliers
Understanding of customer needs and products
Excellent knowledge of