leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Client Services Experience 3 Years' Experience Skills Communication Assertiveness Customer Service Competencies
Creativity
and the team are aware of all hotel programs, services, accommodations types, promotions, rates, and environment within the team
literacy.
External: Suppliers, Customers
Dimensions: (staff, financial)
No presentations and confirm and update menu and service costs for customer.
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and opportunities for cost savings without compromising service quality Staff Training and Development: Identify
of hotel operations to ensure exceptional guest service and efficient management of daily activities at procedures to ensure efficient flow of all hotel services and departments (front desk, housekeeping, restaurants areas of concern. Ensure that high-quality guest services are provided by all departments, meeting or exceeding opportunities for cost-saving measures while maintaining service quality. Responsible for maximizing revenue and opportunities for cost savings without compromising service quality Staff Training and Development: Identify
while maintaining high standards of quality and service. Key Responsibilities: In collaboration with senior resolving guest complaints, and addressing any service issues promptly. Monitoring and analyzing financial guest experience. Collaborating with Marketing and Sales teams in order to drive revenue growth through effective effective promotions, pricing strategies, and customer relationship management. Ensuring compliance with
(barber), business management skills. If you are customer-focused and can ensure smooth business operation operations and exceptional service delivery.