Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience Receive calls from customers and answer questions, receive complaints, or troubleshoot service issues complaints or service issues. Obtain and capture customer information. Explaining products and services to customers customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent national skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in administration
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is & call center, established in 2005. We Specialize in Top Quality call center services – Inbound and solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability
style="text-align:center">Vodacom Postpaid Call Centre Consultant
Client Services Coordinator, Randburg, Johannesburg. Company Name: The Corporate Circle. Responsibility: Responsibility: Client Services Co-Ordinator. R 15 000 CTC. Randburg. We are seeking a highly motivated and skilled skilled Client Services Co-ordinator. This role requires exceptional communication skills, and a keen problem
Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: Customer Service Bilingual English / Afrikaans Duties: Greeting customers and directing vehicles to an available technician place of expensive repairs. Answering customer questions about service outcomes and consulting with technicians Informing customers about potential cost savings and warranty protections. Assisting customer with quotations managing the service Centre's scheduling and workflow. Informing customers of changes in service or when their
on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection retention tools to keep our customers on board. Tracker requires the services of Retention consultant in received within the Customer Service Department are handled efficiently and in line with service level agreements incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving Resolving all cancellations and customer service queries and/or concerns according to the relevant SOP.
on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection retention tools to keep our customers on board. Tracker requires the services of Retention consultant in received within the Customer Service Department are handled efficiently and in line with service level agreements incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving Resolving all cancellations and customer service queries and/or concerns according to the relevant SOP.