communication / coordination and delivery for the CRM Department Responsible for key strategic reports
communication / coordination and delivery for the CRM Department Responsible for key strategic reports
have been given from the CRM system or the service team.
agents; and to assist the GM in managing the in-house CRM system. This is an in-office role in Cape Town Southern needed
Assist with Complaint handling
Manage in-house CRM system for maximum long-term company benefit
Providing
agents; and to assist the GM in managing the in-house CRM system. This is an in-office role in Cape Town Southern needed Assist with Complaint handling Manage in-house CRM system for maximum long-term company benefit Providing
vision to provide world-class Inbound and Outbound CRM support to respective business areas including and the resolution of customer complaints within the CRM platform. Be available to the team to assist with Contributes to the budget preparation process. Drive CRM and ensure the achievement of expected quality scores (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) Knowledge of
vision to provide world-class Inbound and Outbound CRM support to respective business areas including and the resolution of customer complaints within the CRM platform. • Be available to the team to assist with budget preparation process. (performance) • Drive CRM and ensure the achievement of expected quality scores Office Suite). • Knowledge of SAP ERP Systems? • CRM platforms (Salesforce advantageous) • Knowledge of
vision to provide world-class Inbound and Outbound CRM support to respective business areas including and
the resolution of customer complaints within the CRM platform.
Be available to the team to assist
/>Contributes to the budget preparation process.
Drive CRM and ensure the achievement of expected quality scores
Suite).
Knowledge of SAP ERP Systems.
CRM platforms (Salesforce advantageous)
Knowledge
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as an automotive technician Advantageous