To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
CLIENT SERVICES / SITE MANAGER required for a leading Security Group to oversee security operations and clients, ensuring adherence to protocols and regulations, whilst maintaining client satisfaction Overseeing security operations and clients, ensuring adherence to protocols and regulations, and ma
CLIENT SERVICES / SITE MANAGER required for a leading Security Group to oversee security operations and clients, ensuring adherence to protocols and regulations, whilst maintaining client satisfaction Overseeing security operations and clients, ensuring adherence to protocols and regulations, and ma
We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent.
Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in
Reference: PTA000208-CDW-2 Our Client is looking for a Service Administrator/Technical Scheduler, located in Sandton. Key Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries, service requests
Key Responsibilities:
Administrative Duties:
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familys year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent cu
A proudly South African Car Rental company known for its dynamic environment, is seeking a Promotions Agent for their Airport Branch. We're seeking a poised, sociable individual with an engaging presence capable of attracting others effortlessly. Your responsibilities will include engaging with
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating vehicle handovers