business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO upper management (Incidents, Changes and Tasks) Create and update management and technical documents in
business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO upper management ( Incidents, Changes and Tasks) Create and update management and technical documents in
Proactive and Reactive Defect Management Change Management Optimise application performance. Strong understanding
tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required Assist user
Engagement: Engage senior stakeholders across IT, change management, and PMO functions to gather insights into
stakeholders
Drive effective change management of all finance led initiatives into business
tests including recording of results and change management (transport) activities. Preparing User manuals
ITIL processes, including incident, change, and problem management Experience with project management
abilities to manage both projects and change Strong abilities to manage both projects and change Must have
abilities to manage both projects and change Strong abilities to manage both projects and change Must have