support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
recommendations accordingly.
Experience business objectives Following the user-centred design approach in designing journeys across all At least 8 years experience which includes user-centred design, interaction design, information architecture
(telephone etiquette) and face to face measured by call recordings and client feedback. Complete applications leads generated. Ensure approval, application and call time targets per day are met. Assist the marketing etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
(telephone etiquette) and face to face measured by call recordings and client feedback. Complete applications leads generated. Ensure approval, application and call time targets per day are met. Assist the marketing etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
properly using straps, chains, and covers to prevent shifting or damage during transit. Plan routes effectively
properly using straps, chains, and covers to prevent shifting or damage during transit. Plan routes effectively
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge
Johannesburg and Cape Town, our accredited training centres offer a platform for you to share your knowledge