information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
Discovery is seeking virtual sales agents within the financial services sector Please note that this is is a full-time work from home (Virtual sale agent) position You need to reside in Cape Town in the event Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to work
Employer: Assmang Group PTY(LTD) Receiving Unload inbound shipments safely and move bulk material to correct stack and store the bulk material. Quality Ensure inbound and outbound shipments are accurate and free of in an efficient manner that meets in house Customer service standards. Loading of return Efficiently move
Employer: Kolomela Group PTY(LTD) Receiving Unload inbound shipments safely and move bulk material to correct stack and store the bulk material. Quality Ensure inbound and outbound shipments are accurate and free of in an efficient manner that meets in house Customer service standards. Loading of return Efficiently move
an exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu Natal
Responsible liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management />day;
an exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu Natal PROCESS theday; Support Client Site and Services Manager in delivering service plan for theshift; Responsible shift strategy with ADfusion management team. i.e Inbound andOutbound; Ensure that TES management is informed liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management
as the exclusive original equipment manufacturer agent for SANY Equipment. This is a full-time on-site Updating payment report on Sasol daily Service entries Customer quotations Arranging Sasol deliveries effectively communicate with internal and external customers. Computer literate, including all Microsoft programs/software positive attitude and providing exemplary customer service. Ability to work independently and to carry
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding responsible for the capturing of customer requests from varied inbound sources into the company's Call
company based in Cape Town, requires the full-time services of an experienced New Business Development Specialist market and source new business in the building services / infrastructure sectors in South African and opportunity for an experienced technical (building services) sales and marketing consultant with sound knowledge knowledge of consulting engineering services. Responsibilities: Find leads, quote suppliers, get purchases perspective, new business/customer relationship development CRM workflow management Inbound and outbound marketing
punctual Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel a needs analysis with them Assisting walk in customers with product demo's Assisting with follow-up calls