OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS
Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with five years of current Centre / Property management experience · Shopping Centre Management certification experience · Centre Management experience at a regional shopping centre · 5 years relevant Centre Management
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
with the freedom and tools needed to care for their clients' customers as if they were their own. Every employee of doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
with the freedom and tools needed to care for their clients' customers as if they were their own. Every employee ways of doing things. About the Role: As a German Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
with the freedom and tools needed to care for their clients' customers as if they were their own. Every employee of doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
with the freedom and tools needed to care for their clients' customers as if they were their own. Every employee ways of doing things. About the Role: As a German Customer Service Representative, you will play a crucial client and their customers. You will be the first point of contact, ensuring that customers receive exceptional Documents Minimum of one year of experience in customer service Willing to work shifts
ethics Customer Focus: willingness to respond to the needs of internal and external customers Result product portfolio strategy to existing and new customers Set a marketing strategy in conjunction with the products nationally To solve customer queries and complaints To provide customer and sales team with relevant information and training To conduct sales and follow-up calls along with sales team Continuous relationship building