customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas Skills and Knowledge: Good knowledge of general administrative and internal processes Knowledge of ICT industry
superior customer care, service excellence and administrative support . Fast paced environment which requires inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining accurate
Customer service orientation - Able to handle a demanding customer environment. • Good problem-solving and decision-making skills. • Ability to handle pressure. • Customer service orientation - Able to handle a demanding customer environment. • Can communicate within the team and contribute
Perform user account management and access administration Ensure timely and effective resolution of IT
customers regarding order processing status Administration Recording and filing scales documents and orders management Customer service orientation Strong administrative ability and multi-tasking abilities The ability
requests, incidents & problems as the next Service Desk Supervisor sought by a dynamic Internet Service its Cape Town team. You will carry out daily administrative task pertaining to the management of client's external customers. Train, coach and mentor Service Desk staff including career development. Oversee staff strategies for improvement. Work to make Service Desk the single source of truth and service delivery
a Multi National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic operating procedures. IT Software and Hardware Administration: • Administer and maintain IT software and
processes Administrative Process Experience & Qualification Minimum of 5 years' help desk experience
configuration processes Administrative Process Minimum of 5 years' help desk experience Knowledge of