the leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Experience Skills Communication Assertiveness Customer Service Competencies Communication Management
Responsibilities
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
the leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Experience Skills Communication Assertiveness Customer Service Competencies Communication Management
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
responsible for internal and external customer services and adherence to customer specific requirements related ISO 14001: 2015, ISO 45001:2018 and Responsible Care system relevant to this position are adhered to achievement of high quality service in line with customer needs and organisational objectives.
To matters, in house and in the field, including customer plant manuals.
Organising general Technical maintained.
To be a reliable source to the customer and Sales as regards product knowledge and service
allocated strategic accounts (get involved). Provide customers with a point-of-contact scenario. Apply the retail relationships. Contribute to sales CSM results, grow customer satisfaction and relationships. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL handovers. CUSTOMER RELATIONS Manage and drive high level of customer interaction. Ensuring the customer is kept vehicle transaction at all times. Prospective customers are to be followed up at least once a week per
machine checks, repairs, and servicing as per customer requirements. Managing and controlling the smooth Testing, and servicing. Co-operating in machine care and safety whilst working on machines. SHEQ & environment. Ensuring machines are tested, returned to customer after-service in a neat and clean condition. Ensuring cost-effective and accurate remedy to the fault or customer complaint. Completing all necessary forms and communication with staff, across departments, customers, and service providers. Grade 12 or equivalent
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where