systems operational within the business (e.g. JIRA service desk) based on operational needs.
Qualificatio
Previous network support experience within a Service Desk environment, ideally within an ISP Professional
management, preferably in a dynamic and fast-paced service desk environment
management, preferably in a dynamic and fast-paced service desk environment Experience with managing a distributed
with other Application Support Analysts & Service Desk Team to enhance the quality of customer service
second line support communication from Nashua Service Desk Define and manage System activities Manage and
Drive implementation of processes into the Service Desk with the collaboration of other Technical teams
and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped
expertise: