all support calls are attended to and that all tickets are resolved within the SLA. • P1 & P2 issues hours) • Ensure frequent updates are captured on the ticket for visibility to all parties. Must have Experience
improvement
channels such as phone, email, Freshdesk support tickets • Ability to provide step-by-step technical help inclusion. Accountability • Ensure his/her support tickets are completed correctly and timeously. • Completion
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
improvement Monitor support requests via the divisional ticketing system, resolve them or escalate them to the correct provide regular reports on support services and ticket metrics Monitor user account activity and compile
diagnoses; Conducts skilfully, an advanced physical examination utilizing the four basic assessment techniques Synthesizes and interpret history and physical examination findings to make an appropriate diagnosis and Clinical Diagnosis Interprets history and physical examination findings to identify a health problems and makes relevant to findings in history and physical examination findings; Applies in depth knowledge of anatomy
consumer trends. Conduct the customer loyalty plans. Examine the market trends to improve the offline marketing
reconciliations, submissions, and payments
a Matric Certificate. Must have a Poultry Meat Examiner qualification and a relevant diploma. Ability
units
Pulling data from accounting system
Examines and analyses production records, such as time