Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong
an Equity Analyst you will be responsible for examining a wide-range of local and offshore listed companies
12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES:
years' Banking experience
management). Resolve incident tickets. Analyse and resolve problem tickets. Experience with VIP and End-user
incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends
implement long-term improvements, reduce problem tickets, and enhance daily IT operations.
Qualifications: Matric (Grade 12) BCom in Fraud Examination, Financial Forensics, Fraud Investigation, Law Criminology, or a related field Certified Fraud Examiner (CFE) certification Experience: 8 / 10 years extensive
an Equity Analyst you will be responsible for examining a wide-range of local and offshore listed companies