ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 whilst delivering an efficient service. 1.5 Effective support of Donor Services in ensuring that collections collections to target, donor retention and good customer service. 2.1 Drive proactive quality assurance and take inbound and outbound communication and customer service delivery. 2.7 Generate and present relevant reports
ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 whilst delivering an efficient service. 1.5 Effective support of Donor Services in ensuring that collections collections to target, donor retention and good customer service. 2.1 Drive proactive quality assurance and take inbound and outbound communication and customer service delivery. 2.7 Generate and present relevant reports
recruitment process, planning and implementing training programs for staff and ensuring that employees advice on possible actions to take. · Managing and training the HR and Transformation team. · Monitoring various Accessing the need for training and then designing and implementing training programs accordingly. · related to disciplinary records. · Manage HR, Training and Development budgets. · Assist divisional managers Sourcing material and suitable interventions for training and development · Instil customer care philosophy
recruitment process, planning and implementing training programs for staff and ensuring that employees advice on possible actions to take. · Managing and training the HR and Transformation team. · Monitoring various Accessing the need for training and then designing and implementing training programs accordingly. · related to disciplinary records. · Manage HR, Training and Development budgets. · Assist divisional managers Sourcing material and suitable interventions for training and development · Instil customer care philosophy
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new client and stakeholder needs, satisfaction and service delivery - Maintain a high level of impact on other the research library - Provide advice and / or training as required - Maintain, develop and implement
optimal performance. • Provide technical support and training to end-users. • Stay updated with the latest industry (strongly advisable) • Systems Design certificate or training. Minimum Job Related Experience: Essential: •
optimal performance. • Provide technical support and training to end-users. • Stay updated with the latest industry (strongly advisable) • Systems Design certificate or training. Minimum Job Related Experience: Essential: •
agents to ensure optimal sales performance and service deliverance within a leading Telecommunications areas of each team member and deliver effective training programmes, coaching and content to aid performance
agents to ensure optimal sales performance and service deliverance within a leading Telecommunications areas of each team member and deliver effective training programmes, coaching and content to aid performance
greeting members and delivering exceptional customer service assistance.
Key Performance