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TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health enhancement efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering proactively managing potential issues. Progressively advance personal knowledge and skills through training is advantageous Proven experience in a customer support role or a comparable customer-facing position Exceptional Proficiency in using computers is obligatory Technical knowledge and comprehension of software applications
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for of the position is for you to support users and offer level 1 support, with the prospect of national responsibilities will be: Support users telephonically (Web Application Support) User contact and communication via SQL. (INSERT, UPDATE and DELETE). Level 1 Support Responsibilities: Response to tickets and helpdesk accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases
the expertise of a Junior Technical Support Specialist Minimum Requirements: Minimum of 5 years' experience experience in a Technical Administration capacity within the Mining Industry Must have experience with ERP MS Office Liaise with stakeholders to address Technical Queries Create | Maintain | Audit Bill of Materials Cards Update and Maintain the ERP system with technical details | Manage Job Changes | Oversee vendor
Objectives
Solid grasp of all technical requirements in the Lutron product line
Development
/>Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting
projects
Minimum Requirements:
- Min 3 years in a technical support role (Smart home industry
existing base of dealers, as well as product/technical training for new Lutron dealers.
Job
Objectives:
* Solid grasp of all technical requirement in the Lutron product line
* Efficient
Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
Minimum Requirements:
* Min of 3 years in a technical support role
* Strong
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
internal and external sales with queries around technical content, drawings, parts or BOMs.
• Manage