contact to pre-sales to ongoing and after-sales support.
when to escalate · Provide reports as and when required. · Ensure all service calls are closed on time with onsite technicians to assist with anything required. · Constructively participate as a member of the
We are looking for a Technical Sales Agent to join the team. Technical degree/diploma 5 Years working
Business is urgently looking for a Technical Support Advisor to join their team in the
the East Rand, Gauteng
Requirements:
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Provide Level I and Level II troubleshooting support assistance for our South African and global customer customer base. Assisting clients with technical queries on site, remotely or telephonically Maintenance Attending Site Inspections or call outs when required Fault finding, troubleshooting and testing of troubleshooting and testing of all Voice Logger systems Support of Microsoft, Linux and Google software Reacting received Daily Alert checks as allocated May be required to work flexi time when needed to accommodate
and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot Windows diagnose and solve hardware issues, replace parts as required. Manages proper building general maintenance and
Requirements:
RESPONSIBLITIES:
incidents within the scope of the SLA as and when required. Degree/ Diploma in IT or any relevant qualification qualification 6 to 1 year experince within a technical Support enviroment A or N