As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate r
credit life cycle and scoring process Ability to cold call and source new business and set-up new origination
cycle and scoring process
/>PRIMARY DUTIES
Shift Schedule and Resource Attendance
Co-ordinate shift schedule via Prof1T
attendance by shift and coordinate relievers
Monitor and review biometrics system and shift schedule
staff discrepancies
Continuous coordination of shift schedule when required i.e. training, events, absenteeism
cashier services
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
and empowers the Nursing team On call as consultant to the other shifts Training the EN's, ENA's and Carers Carers, assist with training on the other shift when needed Assist with EN's when they require advice stipulated in programme Nursing Duties as Part of your Shift: Ensure Carer allocations are in line with caring Resident Care Operations Hand-over on completion of shift Ensure files in nursing station are up to date WCA activities and meals Body checks, nails and toenails On night duty hourly checks on residents must be done Handling
Requirements:
Flexible on working hours. Will support graveyard shift. Matric Bachelor's degree or HR related certification