maintain computer systems and WiFi networks. provide support helping staff or clients set up systems or resolve />
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will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting are keen to grow and learn. They have fantastic offices which also include free meals at their canteen communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
Job Title: Aftersales and Continuous Support Engineer
Location: Beno detail-oriented Aftersales Support Specialist to join our team. The successful candidate will support the Aftersales Aftersales Manager in both technical/engineering and administrative tasks. Key responsibilities include managing team activities, and providing administrative support to the Spares & Site Services department.
Key
l> Technical and Administrative Support:
Desktop Support Engineer - Western Cape DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Job Title: Desktop Desktop Support Engineer Are you dedicated to providing efficient and effective support to wonderful customers as a Technical Support Specialist Key Responsibilities: - Provide outstanding support via our Helpdesk endpoint management, and backup solutions. - Server Support - Weekly and monthly Maintenance - Troubleshoot
• Provide technical support to customers for the installation, commissioning, and use of ATESS products Manage regional equipment files and provide remote support for general technical issues • Respond quickly quickly to on-site service requests and provide support for product transformations and upgrades • Handle customer relationships • Major in electrical engineering, electronic information engineering, or automation • Strong analytical technology and pre-sales/after-sales technical support experience in UPS power supply, photovoltaic inverters
Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our highly skilled and motivated Mid Level IT Support Engineer to join their busy team. You will play a crucial crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Field Support Engineer to join our team. As a Field Support Engineer they will be responsible can be resolved remotely is redirected back to the remote support team.
manufacturing industry is looking for an IT Helpdesk Support Engineer for a 3 - 6 months fixed term contract. As As first point of contact for all IT support queries, this role will be responsible to resolve or escalate the various software and hardware technologies supported by the team Maintain a strong customer focus at experience in a first and second line technical support role Strong problem solving ability in a technical