Proactive infrastructure monitoring and reporting. Ticket system required & AH support for users and
infrastructure monitoring and reporting.
(Wagering Software Moving events, archives, pending tickets etc) Smarttrack, livechat account creation, management
analytical and reporting skills. Proficient in ticketing systems and relevant IT support software. Excellent
daily equip, late picks reports) Issue Pickers tickets during break time Facilitate Picker training on
on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints;
Meeting with IT staff on weekly basis. Ensuring IT tickets are resolved within reasonable time frame. Operating
you an Owner's Engineer with experience in big-ticket infrastructure projects? If your project list includes
Benefits included: Green card with family Free flight tickets Free visa application Medical insurance retirement
client's SLA's Take personal responsibility for own tickets and ensure all parties are kept updated Case Management: