or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
specifies
in roles such as Car Rental Agent, Hospitality, Airlines, or other customer-facing positions involving
With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers
With a reputation for excellence in the aviation/airline industry, we are dedicated to ensuring our passengers
JIRA (per processed tickets) and ensure that all callouts paid has a closed JIRA ticket so that invoicing of the JIRA ticket the tech is claiming for- check km's and labour per claim against ticket info as well
JIRA (per processed tickets) and ensure that all callouts paid has a closed JIRA ticket so that invoicing of the JIRA ticket the tech is claiming for- check km's and labour per claim against ticket info as well
Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms
communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient manner
pricing, and quantities.