environmentSkills:
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of processes Coaching & Training: Ongoing Coaching & identification of training and development needs
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. Leading and supervising a dedicated retail team. Training and guiding staff members to achieve maximum performance growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
Requirements:
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent in English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
background in warranties, product support, and training, this role is for you!
As the Technical and providing comprehensive product support and training to staff nationwide.
To excel in 7 years' experience in providing technical training, you'll be well-equipped to take on the challenges
Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
What you will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and alloca
related experience Selling skills; customer related training Desirable: Experience working with sports nutrition