Our client is looking for an Avaya Engineer, whose responsibility will be to provide a professional onsite Computer Science or related Avaya certification At least 3 years’ experience in an Avaya environment At least
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage market related plus incentives The post Senior Contact Centre Agents appeared first on freerecruit.co.za
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
/>
Position Available: Inbound Client Contact Centre and Correspondence Administrator
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer processes Ensure that all requests from customers are managed accurately and timeously Assess and action submitted customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer processes Ensure that all requests from customers are managed accurately and timeously Assess and action submitted customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound Maintain and update your daily workflow queue for management reporting. To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. Liaising with the Manager regarding the claim decision about a client query and training will be done within our Client Contact Centre for all successful candidates. The successful