Essential: IIBA certification FTI certification Banking experience SAFe certification and experience Agile the detail spectrum. Senior, Business Analyst, Banking, Jira, Confluence, Aris, SAFe, process mapping
of corporate, commercial, and/or relationship banking operations, financial products, risk management regulatory requirements.
is looking for a well experienced and qualified Customs Specialist to join its ranks in Walvis Bay as soon interactions, and a focus on providing exceptional customer support is essential. Job Summary : This role requirements to be followed to prevent violations of customs laws and regulations relating to the import and product attributes and international customs codes. Compliance with Customs Regulations: Interpretation and and strict adherence to all relevant customs rules, regulations, and legal requirements, with a focus on
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
looking for a Customer Representative, located in Johannesburg. POSITION The role of Customer Representative
POSITION
The role of Customer Representative for My Wardrobe Promotions focuses on managing client
overseeing and optimizing the delivery channels for the bank. This position requires strategic leadership, innovative thinking, and a deep understanding of banking operations to enhance customer experience, drive revenue growth channels and explore new channels to reach and serve customers effectively, while keeping abreast of industry resource utilization across channels. Customer Experience: Champion a customer-centric approach by continuously solutions for channel enhancement, including mobile banking apps, online platforms, and automated services
channels and explore new channels to reach and serve customers effectively, while keeping abreast of industry utilization across channels.
Description Senior Business Analyst: Banking: 1 year FTC IIIBA Endorsed Certification: AAC, ECBA, CCBA • Initiating Action • Continuous Improvement • Customer Orientation Please note Communication will only
administrative and technical support services to the Customer Services Division and to ensure the smooth and DT prod issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS provide Branch support for: internet banking / corporate banking / enterprise & UDT. Cards: order of interchange for the respective banks monthly. Extracts the bank's invoices from Visa Online monthly department for processing of payment – inclusive of Bank serve, ccd, DT, FG. Keeps an electronic and filed