software
These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
a sales teams and Brokers based with the objective of ensuring that both the individual team member/Broker be based in Gauteng. Manage and lead a team of sales and service consultants and Brokers to improve sales compliance in all business dealing we engage in Manage team's performance and identify training needs. Tertiary organising Ability to use own judgement. Strong customer skills Good communication skills in verbal and and written. Interpersonal skills and working in a team and being able to manage using emotional intelligence
acquittals
processes and plans.
qualification is a prerequisite
Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain management required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload
seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this managing customer queries and escalations, ensuring smooth operations, and fostering a positive team environment Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict conflicts within the team or with customers. Develop and implement customer service policies and procedures
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities: