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Call Centre Customer Service Team Leaders Jobs in South Africa

Jobs 1-10 of 20097

Customer Experience Centre Team Leader

Centurion

software

  • Minimum of 5 years experience in call centre/customer care environment
  • Minimum of 2 years related to products
  • Strong knowledge of customer care processes and techniques
  • Strong understanding in a team as well as independently
  • Dedicated to providing exceptional customer service
  • Exceptional


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  • Call Centre Coordinator - Customer Service

    Johannesburg  R18 000 - R25 000 (dep on exp)

    These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations

  • Report on monthly call for clients via excel spreadsheets
  • Improve and communicate with technicians regarding repeat calls.
  • Follow up on incomplete jobs ( ie where environment
  • Skills:
    • Call centre or customer service experience -2 years plus
    • Computer one to the next
    • Understand a technical servicing environment
    • Able to get on with several


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    Sales & Servicing Team Leader NEW

     Samwumed National Medical Scheme T/a SamwumedSouth Africa

    a sales teams and Brokers based with the objective of ensuring that both the individual team member/Broker be based in Gauteng. Manage and lead a team of sales and service consultants and Brokers to improve sales compliance in all business dealing we engage in Manage team's performance and identify training needs. Tertiary organising Ability to use own judgement. Strong customer skills Good communication skills in verbal and and written. Interpersonal skills and working in a team and being able to manage using emotional intelligence


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    Bond Store And Customs Team Leader

    Cape Town City Centre

    acquittals

  • Completing customs bill of entries and submission of customs excise accounts
  • Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections
  • Managing detained cargo and supervising/developing Bond/Custom staff
  • Liaising with clients regarding workload records in the internal system
  • Obtaining Customs release for cleared cargo and filing documenta according to SOPs
  • Staying updated with customs regulations and incorporating changes into ope


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  • Team Leader

    Port Elizabeth

    processes and plans.

  • Facilitate the training of team members to ensure versatility and machine rotation & direct their team.
  • Positive attitude with the ability to motivate their team.
  • Exceptional
  • Exceptional planning skills to ensure full utilization of team members.
  • Excellent problem-solving skills proven track record of high integrity and strong team leader- Lead by example.
  • Must have an open mind


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  • Customer Relations Agent (call Centre) - Centurion

    Centurion  R250 000 pa

    qualification is a prerequisite

  • Any relevant Customer Service Experience will be an advantage
  • Excellent lity to work both independently as well as in a team
  • Excellent organisational skills and professional


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  • Customs Team Leader Cape Town, South Africa

     Cf ConsultingCape Town Region  From 250000 to 300000 (Market) - Yearly

    Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain management required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload


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    Customer Care Team Leader Samrand Centurion

     Communica GroupSouth Africa

    seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion branch. In this managing customer queries and escalations, ensuring smooth operations, and fostering a positive team environment Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries and trends. Task Delegation: Assigning tasks to team members and ensuring timely completion. Conflict conflicts within the team or with customers. Develop and implement customer service policies and procedures


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    Call Centre Agent With Re5

    Fourways  R10k - 16k per month

    dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).

  • Good customer care skills
  • Must es:

    • Arrange Virtual Zoom or Team meetings for Advisors
    • Arrange client reviews products and prices, and answer questions from customers.
    • Capture new leads/clients on the CRM issued
    • Follow up on Campaigns & In-house servicing
    • Explain products - Handle and overcome


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  • Call Centre Supervisor

    Cape Town City Centre

    motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.

    Responsibilities:

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    Average Annual Salary

    for Call Centre Customer Service Team Leaders jobs in South Africa
    R 451,680

    No. of Jobs added in the last week

    for this search.
    5167