new books and/or products Qualifications & Experience Relevant tertiary qualification in Communication
EDUCATION:
ðð Join Our Dynamic Client Contact Centre Team! ðð
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
queries efficiently, aiming for a first-call resolution experience that leaves our customers delighted.
customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / / Chatbot experience (advantageous) Financial services experience (advantageous) MS Excel skills Strong
customer service Matric Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / / Chatbot experience (advantageous) Financial services experience (advantageous) MS Excel skills Strong
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
brokers with the aim of providing a first call resolution experience, while maintaining a high standard of
correspondence received.
Requirements:
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound brokers with the aim of providing a first call resolution experience, while maintaining a high standard of claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical administration and operations. (past experience mandatory) Matric. Responsibilities: To be logged onto web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related
this is not a call center or telemarketing company – Full field agents See the requirements on the picture previous experience is needed. The post Sales position / financial advisor and planners – no experience needed
time zones and different regions. MINIMUM REQUIREMENTS Matric (compulsory) Degree/Diploma in BAdmin/Office 5-7 years' experience Proven experience in the field KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Previous Previous global experience (advantageous) Demonstrate discernment between urgent and non-urgent matters. Good confidentially Salary – Negotiable (depending on experience)
Motor Vehicle Assessments Panelbeating experience required. Valid Driver's License and own vehicle Essential