Group Customer Care Manager, you will play a pivotal role in overseeing and enhancing the customer service objective will be to ensure the highest level of customer satisfaction, resolve escalated issues efficiently efficiently, and implement strategies to foster customer loyalty and retention on a national scale. Additionally Additionally, you will be responsible for managing the customer care team and connecting them closely with the operations optimise service delivery. Key Responsibilities: Customer Service Leadership: Provide strategic direction
have an amazing opportunity for a Customer Success Manager. The Customer Success Manager will play a pivotal bridging the gap between our customers and our brand. You will have a customer first mindset and will immerse immerse yourself in understanding our customers and what makes them tick. You will collaborate with marketing contact center, customer support, BI, BA and other Teams to develop and map out our customer journeys ensuring ensuring we provide the best possible customer experience. You will work with Teams across the business
Purpose
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead
/>Enhanced customer service
Master Data and inputs into Load plan aligned to Customers DSP (Distribution
master data to meet
customers changing needs
Feedback on all customer comments, queries and suggestions
levels
Accountable for new customer take-on process in-trade including customer induction
Order capture
capture via customer calls (telesales) to support Telesales ambition and free up
Sales representative
A global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position Areas: Management of daily relationship with set customers to ensure company is offering a high level of contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
A global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position Areas: Management of daily relationship with set customers to ensure company is offering a high level of contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
Purpose of the Job: The Command Centre Operator will report to the Command Centre Manager. The primary responsibility of the Command Centre Operator is to ensure an efficient operation of the Command Centre KEY RESPONSIBILITIES: Company's ‘Code of Conduct' • Ensure that the Command Centre is fully operational and efficient • Handle and the Command Centre Job Description • Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
role of a Sales Agent is one that demands utmost professionalism, integrity and a customer-centric approach approach. A Sales Agent builds trust with their clients by engaging them in a respectful manner and ensuring financial products in line with their needs. The role calls for formal in-house training in conjunction with on the job coaching and development. As a Sales Agent with Old Mutual, you will represent the ideals and over 178 years – Integrity, Professionalism, and Customer-first. Field Sales Insurance Sales/ Productivity
role of a Sales Agent is one that demands utmost professionalism, integrity and a customer-centric approach approach. A Sales Agent builds trust with their clients by engaging them in a respectful manner and ensuring financial products in line with their needs. The role calls for formal in-house training in conjunction with on the job coaching and development. As a Sales Agent with Old Mutual, you will represent the ideals and over 178 years – Integrity, Professionalism, and Customer-first. Field Sales Insurance Sales/ Productivity
Durban. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing and reliable Can work under pressure Excellent customer service skills Self-motivated and resilient R4000
Ref: CTS 415570 - Property Sales Agent (Retirement Homes) – Pretoria Employer Description This is a Property